Tuesday, February 8, 2011

Meet Susan, your Sales and Production Coordinator!

My name is Susan Fenn and I joined the Parkview Homes team just over a year ago.

I am the “Sales and Production Coordinator”, and am fortunate to meet all of our purchasers and work with them from the time of purchase to the completion of their new home.

I see each purchaser at three critical contact points during the exciting journey of building their dream home:

Step 1: When the blueprints are produced we arrange a meeting to review the plans and ensure the home is exactly as requested.

Step 2: Once the framing of the home is complete and electrical is installed, I meet with each purchaser to do a walk-through of their home with the site supervisor prior to drywall installation.

Step 3: Prior to closing date, once the home is complete, I provide a new home orientation. (This is my favorite part – seeing the smiles on our homeowners’ faces when they are presented with their beautiful new Parkview home!)

Everyone at Parkview Homes is dedicated to exceptional customer service. We get better each day at what we do to exceed expectations and meet the needs of our buyers.

It is a privilege to be a part of such a forward- thinking organization, where improvements in customer service and business practices are at the forefront of this successful homebuilder.

Susan Fenn

Thursday, February 3, 2011

An Email From Some VERY Happy Homeowners!

Gerry and I thought we would send an email with regards to the PARKVIEW HOMES experience. At first we were a little skeptical in looking for a new home because of a bad experience with another so called local builder.

When we first met Rick we were rest assured that we would be taken care of. Rick's professionalism and his upbeat attitude made us feel right at home from day 1. Sheri at the Decor Center was a tremendous help in achieving the look that we were looking for in our townhome.

With excitement we watched the progression of the home and saw many local trades working on our home, which also put our mind at ease knowing that the work would be second to none.

Now that we are in our home, which was right on its closing date, as promised by everyone at Parkview, we would like to thank everyone involved for not only being there for questions to be answered, but quick responses to phone calls, which have been very few, the beautiful work of all the trades , as well as the site supervisors is appreciated. I am sure our experience with Parkview Homes will continue to be a postive one well into the future.

Once again thank you.
Gerry Mason and Kim Morris